Shipping & Returns

Returns

Because of the nature of ebooks, we DO NOT accept returns once the order is placed, so please consider your selection carefully. This includes the format in which you purchase your ebook. If you have a problem with your order, please contact us using the contact form accessible on the left side menu. We will answer you normally within a week, if not sooner. If you don't hear from us, please try contacting Michelle M. Pillow or Mandy M. Roth directly through their websites. Thank you for shopping The Raven Books!!

EMAILS: Due to the unpredictable nature of emails and cyber space, if you do not hear back within 24-48 hours, please email again. If you still do not hear back, try emailing Michelle Pillow or Mandy Roth directly. We can only go off the date your customer service email arrives in our inbox.

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